HushSupport
We read every message.
info@itworkedsystems.com
Please include your phone model, its iOS or Android version, and what you were doing when the problem happened. Please don't send us your diary or health details: we don't need them to help.
It does not diagnose or treat any condition. If your headaches change, get worse, or come with new symptoms, contact a doctor. In an emergency, call your local emergency number.
Common questions
What is the fastest way to log an attack?
On Today, tap Log an attack, then Save. That records the start time and a pain level; everything else is optional. When it ends, tap It's over on Today or on the attack. You can add symptoms, possible triggers, medication and notes at any time.
How are headache days and medication days counted?
A headache day is any calendar day an attack touched, so an attack from 10 pm to 3 am counts on both days. A medication day is a day with at least one dose of anything. Attacks are counted in the month they started.
How do I make a report for my doctor?
Open Today or History and tap Doctor report. Choose the period, add your name if you like, and share. The text summary of the last 30 days is free; the PDF, print and longer periods are part of Hush Pro.
Sleep from Apple Health shows nothing.
Sleep appears only if Apple Health has sleep data, for example from an Apple Watch, a sleep app, or Sleep in the Health app. Check that Hush may read Sleep in the iPhone's Settings, Health, Data Access & Devices, Hush. If only time in bed is recorded, Hush shows that and marks it as in bed. The Android app does not read sleep.
How do I back up my diary or move it to a new phone?
Open Settings, then Export backup, and save the file somewhere safe (for example Files, iCloud Drive or Google Drive). On the new phone, open Settings, then Import backup, and pick that file. Importing adds attacks and never deletes any. Apple Health data is never part of a backup.
Can I add my own symptoms, triggers or medications?
Yes. In the log, tap Add a symptom or Add a trigger, or Other under medication. In Settings, Your lists, you can also hide built-in items you never use.
I bought Pro but it isn't unlocked.
Open Settings, then Restore purchases, signed in with the Apple ID or Google account you paid with. To cancel a subscription, use your App Store or Google Play account settings; refunds go through Apple (reportaproblem.apple.com) or Google Play.
I deleted the app. Can you restore my diary?
No. Your diary is stored only on your phone, so we never had a copy. That is why we suggest exporting a backup now and then.